Carrier portal: the subcontractor answers, reports and uploads on one link

When you give a load to a subcontractor in Druma, the subcontractor gets one link to one page: the transport order in your company's name and colours. On that page the subcontractor accepts or rejects the load, names the truck and the driver, reports progress and uploads the CMR and the invoice. Everything they enter shows on your forwarding board at once.

The subcontractor installs nothing and has no password. They open the link and type a 6-digit code sent to an e-mail address you have on file for their company. Any other address gets no code, so a forwarded link alone opens nothing.

The answer is a record

The page opens on the transport order: your reference, pickup and delivery with their time windows, the cargo, the stops, your notes, your contact and, if you choose to share it, the agreed price. The subcontractor taps Accept Order or Reject, with an optional reason such as "no truck free that day". The time of the answer is stored, and a rejection ends their access to the load.

With the acceptance monitor switched on, Druma tells your planners when a subcontractor has not answered within the hours you set, and sooner when they opened the order and then went quiet.

Truck, driver, status and actual times

After accepting, the subcontractor fills in the truck plate, trailer plate, driver name and driver phone. As the load moves they tap the next status, from en route to loading to delivered, and set the ETA.

On the day they enter the real arrival and departure times at loading and delivery. Druma refuses a time in the future and a delivery time before loading. A delay is reported with a new expected arrival, waiting with a reason, and your planner is notified of both straight away.

No Delivered without proof

Delivered stays locked until the delivery is proven: a CMR uploaded in the portal, an eCMR signed by all parties, or a CMR or POD you already hold for the load. It also needs the load to have been picked up.

Documents go into one upload card, typed as CMR, POD, delivery note, carrier invoice or other, as JPEG, PNG or PDF of up to 10 MB each.

The invoice, checked against the agreed price

A subcontractor uploads the invoice as Carrier Invoice on the same page. With invoice checking on, Druma compares the total with the agreed price plus the extras you recorded on the load, such as an accepted waiting charge. Within the tolerance you set it goes through; a higher or lower total, or an invoice number you already received, goes to a person in your office.

A neutral CMR when you broker a load

When you subcontract a load, you can send the subcontractor a neutral eCMR copy. By default box 1 shows your company instead of the shipper, and box 2 shows your name instead of the consignee's while keeping the delivery address, because the driver still has to find it. Loading and delivery places can be masked as well. Only the subcontractor's copy changes: a roadside inspector who scans the eFTI code still sees the true parties.

Colleagues and paperwork

A subcontractor can invite a colleague to one load, with view-only access or the right to update status and upload the CMR. A view-only colleague does not see the agreed price, your notes or the driver's phone, and no invited colleague can accept, reject, invoice or change the truck. Up to five invitations per load; access ends a week after delivery.

The same page shows your terms and conditions for download, the insurance and licences of theirs that you hold with expiry dates, and pallet statements they confirm or dispute.